Integra Housing Consultancy

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About Integra Housing Consultancy

Where social purpose meets strategic excellence.

Integra Housing Consultancy provides bespoke, trusted, practical support to social landlords stronger services, safer homes and measurable improvement

About Us

A consultancy built on expertise, experience, integrity and successful delivery

We bring together exceptional sector expertise, operational insight and a clear commitment to helping landlords deliver excellent outcomes for customers and communities.

Integra Housing Consultancy works with housing associations, local authorities, ALMOs and social landlords across the UK, providing strategic consultancy, transformation support, assurance, compliance expertise and operational improvement services.

Our support is grounded in real sector experience. We understand the pressures facing Boards, executive teams and operational leaders because our people have led complex housing services, delivered major transformation programmes and supported organisations through periods of significant challenge and scrutiny.

We do not believe in generic consultancy. Every assignment is shaped around the client’s operating context, culture, risks, customer expectations and regulatory responsibilities.

Chris Furlong

Managing Director

Our ambition is simple: to be a catalyst for excellence across the sector, helping our clients create better outcomes for customers, stronger organisations and thriving communities.

At Integra Housing Consultancy, we believe every social landlord should have the confidence, capability and insight to deliver safe homes, outstanding services and lasting value for the communities they serve. Through trusted expertise, independent challenge and practical solutions, we help social landlords strengthen performance, navigate complexity and deliver meaningful improvement.

Managing Director

Integra Housing Consultancy – Managing Director

Integra Housing Consultancy is led by Chris Furlong, an experienced executive leader, consultant and transformation expert in the social housing sector.

The Integra Way

Our consultancy approach

We work alongside clients as a trusted partner, combining strategic insight with hands-on support where it is needed most.

Our assignments begin with establishing an understanding of the organisation’s objectives, risks and operating environment. We then work collaboratively with leadership teams, staff and stakeholders to assess performance, identify opportunities and shape a practical route to improvement.

We understand the importance of Board assurance, regulatory confidence, customer trust and operational grip. Our work helps organisations move from diagnosis to delivery, with clear priorities, realistic plans and measurable outcomes.

How we support clients

  • Strategic advice and planning
  • Service reviews and health checks
  • Regulatory compliance and best practice reviews
  • IDA preparation and assurance
  • Service transformation and improvement planning

our consultancy

What makes Integra different

We combine the right people, the right experience and the right values to support landlords in delivering meaningful, sustained improvement.

The Right People
Our consultants bring senior-level experience, best-in-class expertise, technical credibility, strong values and the confidence to work effectively with Boards, executives, staff & stakeholders.
Practical Expertise
We provide tailored advice and support, ensuring recommendations are realistic, prioritised and capable of being implemented.
Customer Focus
We help organisations strengthen services around the needs, expectations and lived experiences of their customers and residents.
Integrity and Openness
We give clients clear, honest and evidence-based advice and assessments supported by practical advice and constructive challenge.
Innovation
We bring fresh thinking to complex service challenges, combining sector knowledge with modern approaches to performance, assurance and transformation.
Sustainable Outcomes
Our focus is not simply producing reports. We help clients build capacity, embed improvement and deliver lasting change.

Let’s Start the Conversation

Contact Integra Housing Consultancy

Get in touch with Integra Housing Consultancy to discuss your requirements. We support housing organisations with practical, expert-led consultancy solutions.

Email us

enquiries@integraconsulting.org.uk

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